Our Story

— PRIVACY POLICY —

(Full Content)

1. Introduction

Shri Guru Teg Seva respects your privacy and is committed to protecting personal and business data. This Privacy Policy explains how we collect, use, store, and protect information when you use our Services.

This Policy complies with:

  • Information Technology Act, 2000
  • Indian Data Protection Rules
  • Meta & RCS privacy requirements

2. Information We Collect

a) User Information

  • Name, business name
  • Contact details (email, phone number)
  • Business verification documents

b) Device Information

  • IP address
  • Browser type
  • Operating system

c) Cookies & Tracking Data

  • Session cookies
  • Analytics data

d) Message Data

  • Message metadata
  • Delivery status
  • Templates (content controlled by user)

3. Purpose of Data Collection

We collect data to:

  • Provide messaging services
  • Ensure compliance
  • Improve platform performance
  • Prevent fraud

4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm that you have obtained lawful consent from your customers to receive messages via WhatsApp or RCS.


5. Legal Basis for Processing

Data processing is based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

6. How We Use Collected Data

Data is used for:

  • Service delivery
  • Technical support
  • Compliance monitoring
  • Security audits

7. Data Retention & Deletion

Data is retained only as long as necessary or required by law.
Users may request deletion subject to legal requirements.


8. Data Sharing with Third Parties

Data may be shared with:

  • Meta Platforms Inc.
  • Google (analytics)
  • Telecom operators
  • Government authorities (if legally required)

No data is sold.


9. Security Measures & Encryption

We use:

  • Secure servers
  • Access controls
  • Industry-standard encryption

Despite safeguards, no system is completely secure.


10. Cookies & Tracking Technologies

Cookies improve user experience. You may disable cookies, but some features may not function properly.


11. Data Transfer & Storage (India-based)

Primary data storage is located in India. Cross-border transfer may occur only where required for platform functionality and compliance.


12. User Rights

Users may:

  • Access their data
  • Request correction
  • Request deletion (subject to law)

Requests can be made via email.


13. Policy for Children

Our Services are not intended for individuals under 18 years of age.


14. Updates to Privacy Policy

We may update this Policy periodically. Updates will be posted on our website.


15. Governing Law (India)

This Privacy Policy is governed by Indian law, with jurisdiction in Maharashtra.


16. Contact Information

Business Name: Shri Guru Teg Seva
Address: Georai, Beed, Maharashtra – 431127
Contact: +91 8788556132
Email: sakhareshishir201@gmail.com

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